TESTING DOCUMENT — NOT FINAL
These Terms & Conditions are a draft used exclusively to test AruChat's payment enrollment system. They are subject to revision and are not intended for use with actual customers.
AruChat — Terms & Conditions
Effective Date: [Insert Date]
Welcome to AruChat. These Terms & Conditions ("Terms") govern the use of AruChat's AI-powered restaurant chatbot services provided by [Legal Business Name], operating as AruChat ("AruChat," "we," "our," or "us").
By subscribing to AruChat, you ("Restaurant," "Customer," or "you") agree to these Terms.
1. Our Services
AruChat provides AI-powered chatbot technology designed to help restaurants communicate with website visitors, answer frequently asked questions, provide menu information, assist with reservations, and collect customer inquiries.
Available features may vary based on the Restaurant's subscription plan and configuration.
AruChat does not guarantee that AI-generated responses will always be accurate, complete, or up to date.
2. Subscription Pricing
Each Restaurant agrees to a monthly subscription price established during the enrollment process.
The specific monthly price will be communicated to the Restaurant and presented for acceptance before payment information is collected.
Different restaurants may have different subscription prices based on their individual agreements with AruChat.
AruChat will not charge a Restaurant more than its agreed subscription price without providing notice and obtaining agreement to the updated price.
3. Payment Information and Authorization
During enrollment, Restaurants may be asked to securely save a valid payment method through Stripe, AruChat's third-party payment processor.
Saving payment information does not result in an immediate subscription charge.
By completing enrollment and accepting the agreed monthly subscription terms, the Restaurant authorizes AruChat to charge its saved payment method for the agreed recurring subscription fee once the service is activated.
AruChat does not directly store complete credit card numbers.
4. Service Activation and Billing Start Date
Subscription billing begins only after AruChat has completed the necessary setup and approved the Restaurant's chatbot for activation.
Activation occurs when AruChat confirms that the chatbot is ready for live use and enables the service for the Restaurant.
The first monthly subscription payment may be processed at activation. No recurring subscription charges will be initiated before activation.
A Restaurant is not charged a monthly subscription fee while its chatbot is being prepared or tested before activation.
5. Recurring Billing
Following activation, subscription fees are charged automatically on a monthly recurring basis using the payment method provided during enrollment.
The subscription renews monthly unless canceled in accordance with these Terms.
Restaurants are responsible for maintaining an accurate and valid payment method.
If payment fails, AruChat may request updated payment information and may suspend access until payment is successfully completed.
6. Cancellation
Restaurants may cancel their subscription by contacting AruChat at [Support Email Address].
Cancellation before service activation will prevent the subscription from beginning and no monthly subscription payment will be charged.
For active subscriptions, cancellation takes effect at the end of the current paid billing period. The Restaurant may continue using the service through that period.
Subscription payments are generally nonrefundable for partially used billing periods, except where required by applicable law or otherwise agreed in writing.
7. Restaurant Responsibilities
Restaurants are responsible for providing accurate and up-to-date information, including menus, prices, operating hours, specials, restaurant policies, and contact information.
Restaurants must promptly notify AruChat of changes that could affect the accuracy of their chatbot's responses.
Restaurants are also responsible for maintaining appropriate staff procedures to confirm reservations, orders, dietary requirements, and other information requiring human verification.
8. Allergies and Dietary Information
AruChat may assist visitors with questions regarding menu ingredients, dietary restrictions, and potential allergens.
However, AI-generated responses are informational and must not be treated as a guarantee that any food item is safe for a particular allergy or dietary restriction.
Restaurants remain responsible for the accuracy of their ingredient and allergen information, food preparation practices, and appropriate customer communications.
Customers with serious allergies should be directed to restaurant staff for confirmation.
9. AI Technology and Service Limitations
AruChat uses artificial intelligence to generate responses based on available restaurant information.
Although AruChat strives to provide reliable service, responses may occasionally be incorrect, incomplete, or misunderstood.
AruChat does not guarantee uninterrupted operation or error-free responses.
Restaurants acknowledge that AI-powered assistance supplements, rather than replaces, direct communication with restaurant staff.
10. Customer Information and Privacy
AruChat may process information submitted through chatbot conversations, including contact details and inquiries related to catering, reservations, and private events.
This information may be made available to the Restaurant for responding to customer requests.
Restaurants agree to use customer information responsibly and in accordance with applicable privacy and data protection laws.
Payment information is processed through Stripe. Additional information about how AruChat handles personal information will be provided in AruChat's Privacy Policy.
11. Acceptable Use
Restaurants agree not to use AruChat for unlawful, fraudulent, abusive, or misleading activities.
AruChat may suspend or terminate access if the service is used in violation of these Terms or poses a significant security risk.
12. Intellectual Property
AruChat retains ownership of its software, chatbot technology, platform design, and related intellectual property.
Restaurants retain ownership of their restaurant-specific content, including menus, branding, and other materials they provide.
Restaurants grant AruChat permission to use the content they provide as necessary to operate and deliver the chatbot service.
13. Limitation of Liability
To the extent permitted by applicable law, AruChat will not be liable for indirect, incidental, or consequential damages arising from use of the service.
AruChat's total liability relating to the service will generally be limited to subscription fees paid by the Restaurant during the preceding 12 months, except where applicable law does not permit such a limitation.
Nothing in these Terms excludes liability that cannot legally be excluded.
14. Changes to These Terms
AruChat may update these Terms to reflect changes in its services, operations, or legal requirements.
Material changes will be communicated to affected Restaurants before they take effect.
15. Contact Information
For questions regarding these Terms, subscription billing, or cancellation, please contact:
AruChat
[Legal Business Name]
Email: [Support Email Address]
Website: https://aru.chat
By completing AruChat's subscription enrollment process and expressly accepting these Terms and the disclosed monthly price, the Restaurant acknowledges and agrees to the recurring billing arrangement described above.